topic Reconnect my Arlo Go 2 camera in Arlo Go 2

Reconnect my Arlo Go 2 camera

RenFerg — Fri, 30 Dec 2022 01:40:06 GMT

I have not used my Arlo Go 2 cameras for 6 months. We only use them during the winter months. I suspended service on them. Do I have to go through the set up again? Or will they connect when the batteries are charged?

Re: Reconnect my Arlo Go 2 camera

jguerdat — Fri, 30 Dec 2022 15:06:49 GMT

If the cameras were never removed from your account, they should simply reconnect with the charged battery.

What do you mean by "suspended service on them"? Canceled the subscription or something else?

Re: Reconnect my Arlo Go 2 camera

Connie9876 — Fri, 06 Jan 2023 01:19:52 GMT

I’m having the same problem trying to reconnect after not using it for months. I also had tried to suspend it for the 3 months it allows, but I got charged anyway during those months. Anyway, now that I’m trying to reconnect I get the slow flashing blue light, which means it’s starting up, and should only take a few minutes, but it never changes from the slow flashing blue light. I’ve tried removing the battery for 10 seconds (twice), but it doesn’t change anything. I’m using it with Verizon data as opposed to Wi-Fi.

Re: Reconnect my Arlo Go 2 camera

ShayneS — Sat, 07 Jan 2023 01:05:03 GMT

Have you tried resetting the GO cam? https://kb.arlo.com/1202749/How-do-I-reset-my-Arlo-Go-camera-to-factory-default-settings