topic Re: Not Receiving iphone Push Notifications in Arlo Go 2

Not Receiving iphone Push Notifications

LPitts — Thu, 29 Sep 2022 15:45:09 GMT

I have an Android telephone and an iPhone. I receive push notifications 100% on my Android phone. I am not receiving Push Notifications on iphone 11.

I am signed into the App on the iPhone.

When I first logged in, I set the device as Trusted.

On the iphone, Notifications are turned on.

Under Notifications for the Arlo App, Notifications are turned on.

I can't figure out why the iphone is not sending Alarm alerts, but the Android phone is.

Dannybear — Fri, 30 Sep 2022 05:19:13 GMT

Are you using the same login credentials for both phones or is one granted access account?

LPitts — Fri, 30 Sep 2022 11:47:55 GMT

RESOLVED

In the Arlo Portal, under the user, removed the access rights, saved, added the access rights back, saved. Now receiving Push Notifications.