topic Re: Hot Spot? in Arlo Go 2

Hot Spot?

Fhbrumb — Tue, 22 Mar 2022 20:09:52 GMT

I use a Go 2 through Verizon LTE. I got a notice today that my camera has exceeded its Hot Spot data for the month.

How is my camera acting as a Hot Spot? The camera is out in a pasture, watching two mules. Verizon is clueless.

How do I stop that from happening?

Re: Hot Spot?

JamesC — Tue, 24 May 2022 17:55:26 GMT

Fhbrumb,

Verizon may be categorizing the mobile data plan associated with your camera as a hotspot data plan. The camera itself has no hotspot capabilities.

How often is the camera being streamed and/or recording library content? How much data is allocated to your plan?

JamesC

Re: Hot Spot?

KippHill — Mon, 23 May 2022 19:05:01 GMT

Is there any more information on this question? What can be done about it?

Re: Hot Spot?

JamesC — Tue, 24 May 2022 18:04:58 GMT

KippHill,

I encourage you to reach out to Verizon and review the data usage on your camera. If your camera is exceeding the allocated data cap, you may need to adjust it's usage or increase your data plan.

JamesC