topic Re: Go 2 in Arlo Go 2

Go 2 local storage help

TPWIGWAM18 — Tue, 02 Dec 2025 21:58:21 GMT

Hi.. problem with Go 2. SD card issue. Card inserted followed all instructions from Arlo website site. Followed prompts. the storage button not lighting up to use. SD card is a sandisk SDXC UHS 1. SPEED 10. U3. Have tried 5 time and hard reset. Any suggestions please.

Re: Go 2

StephenB — Mon, 01 Dec 2025 19:05:26 GMT

@TPWIGWAM18 wrote:

SD card is a sandisk SDXC UHS 1. SPEED 10. U3.

How much storage is on the card?

Re: Go 2

TPWIGWAM18 — Mon, 01 Dec 2025 19:57:45 GMT

The sandisk Sd Card is 128gb. Cheers.

Re: Go 2

StephenB — Mon, 01 Dec 2025 20:10:58 GMT

@TPWIGWAM18 wrote:

The sandisk Sd Card is 128gb.

And you were able to format it using the app?

Re: Go 2

TPWIGWAM18 — Mon, 01 Dec 2025 20:50:55 GMT

Could not format card any card I tried. In the app the storage button is not being highlighted to use. That what the problem is the go 2 is not recognised any Sd Card or size have tried 36mg. 128mg 256mg? Different makes. All should work but not. Due to storage button not being able to move. Few.

Re: Go 2

StephenB — Mon, 01 Dec 2025 20:57:59 GMT

@TPWIGWAM18 wrote:

Could not format card any card I tried.

Can you format it on a PC? It needs to be FAT32 - you might need to google for instructions.

Re: Go 2

TPWIGWAM18 — Mon, 01 Dec 2025 21:07:57 GMT

Will find a friend for that. Don't own one. Lol. I was hoping to use app to format the card. Under storage. But alas can't get in cheers for now. T.

Re: Go 2

TPWIGWAM18 — Tue, 09 Dec 2025 10:40:19 GMT

Hi Stephen. In the app. The sliders will not light up to move. As if card not in camera. Use a computer to to format sd card to Fat32. Still not working. Cheers

Re: Go 2

StephenB — Tue, 09 Dec 2025 14:28:23 GMT

@TPWIGWAM18 wrote:

Hi Stephen. In the app. The sliders will not light up to move. As if card not in camera. Use a computer to to format sd card to Fat32. Still not working. Cheers

Do you have another sd card you can test with?