topic Re: Go 2 offline in Arlo Go 2

Go 2 offline

bbdram4u — Thu, 16 Oct 2025 17:29:59 GMT

So I have 3 Go2 cams. All 3 show off line. It keeps telling me to setup for wifi. I do and it still tells me the same thing on all 3. Tells me to setup cellular I follow the instructions and when I'm done it still shows everything offline. I took all 3 cams in the woods away from my wifi and turned them on and it still shows off line but it will record and show me where I'm at. I have a plan setup and everything. It does it to all three cams. I did the factory reset over and over again and still the same. No clue what to do from here? Any help would be greatly appreciated.

Re: Go 2 offline

ShayneS — Thu, 16 Oct 2025 22:24:04 GMT

Hi @bbdram4u

Thank you for letting me know. I have escalated this for you and support will be reaching out as soon as possible.

Re: Go 2 offline

bbdram4u — Thu, 16 Oct 2025 22:30:30 GMT

Thank you

Re: Go 2 offline

ShayneS — Thu, 16 Oct 2025 22:32:27 GMT

@bbdram4u

No worries. Keep me in the loop if you need further assistance.