topic Re: Receiving ALL push notifications after the new updates in Arlo Go 2

Receiving ALL push notifications after the new updates

angelahortega — Mon, 24 Feb 2025 03:08:12 GMT

After the introduction of the smart notifications (people and vehicle recognition)I started getting all of the push notifications for all types of movement. I currently only have people, package, pets and the people/vehicle recognition for push but am getting ALL push notifications. How do I eliminate this? I do have a ticket open. I have deleted and re-added the app, deleted and re added the rules, deleted and re-added the motion routine but nothing is working.

I believe I had this issue before and I ended up removing the battery and reinserting it. I did that too but nothing is working. I have to mute all notifications. Any suggestions?

Re: Receiving ALL push notifications after the new updates

angelahortega — Mon, 24 Feb 2025 03:20:40 GMT

I just also wanted to add that the camera prior to the updates was working beautifully.

Re: Receiving ALL push notifications after the new updates

BrookeN — Tue, 25 Feb 2025 18:15:38 GMT

Under Routines and then the camera under motion detection what do you have marked under that section, also under the actions do you have send notification and what are the notifications set to on that as well? Also, can you check your sensitivity level and maybe adjust that.

Re: Receiving ALL push notifications after the new updates

angelahortega — Tue, 25 Feb 2025 20:32:39 GMT

See screenshots

pusj notifications are only for people packages and animals

in years past I have had this issue, and I had to take out the battery. This did not work this time

Re: Receiving ALL push notifications after the new updates

angelahortega — Tue, 25 Feb 2025 20:34:46 GMT

Re: Receiving ALL push notifications after the new updates

BrookeN — Tue, 04 Mar 2025 15:18:30 GMT

Are you still seeing this same behavior?

Re: Receiving ALL push notifications after the new updates

angelahortega — Tue, 04 Mar 2025 18:41:12 GMT

unfortunately yes

Re: Receiving ALL push notifications after the new updates

BrookeN — Thu, 06 Mar 2025 14:23:22 GMT

Are you on iOS or Android? Can you also let me know what software version you are using?

Re: Receiving ALL push notifications after the new updates

angelahortega — Thu, 06 Mar 2025 15:23:40 GMT

Iphone

version 18.3.1

and I previously included the logs to support, but they keep asking for them over and over. It’s like they don’t have a clue

Re: Receiving ALL push notifications after the new updates

BrookeN — Thu, 06 Mar 2025 16:33:04 GMT

I have sent this information to our development team. I will update you as soon as possible.

Re: Receiving ALL push notifications after the new updates

angelahortega — Fri, 14 Mar 2025 14:09:15 GMT

hi Brooke

I just wanted to let you know that this issue has been now submitted as a bug per level 3.

Re: Receiving ALL push notifications after the new updates

BrookeN — Tue, 18 Mar 2025 13:35:29 GMT

Thank you for the update, if you have any questions please let me know.

Re: Receiving ALL push notifications after the new updates

JDOhio — Sun, 11 May 2025 14:19:50 GMT

I'm seeing something similar. I don't get notifications for all motion but the camera is making recordings of all motion, and this reduces battery life quickly. I would prefer the camera record and notify as defined by my routine which is record and notify on people and animals only.

Updates on that bug?

Joe

Re: Receiving ALL push notifications after the new updates

angelahortega — Sun, 11 May 2025 17:06:34 GMT

No updates. The last I heard it was being submitted to development

I have since the. Had to turn off vehicle recognition.

Re: Receiving ALL push notifications after the new updates

StephenB — Sun, 11 May 2025 19:39:33 GMT

@JDOhio wrote:

I'm seeing something similar. I don't get notifications for all motion but the camera is making recordings of all motion, and this reduces battery life quickly. I would prefer the camera record and notify as defined by my routine which is record and notify on people and animals only.

FYI, that wouldn't affect your battery life at all.

The classification is done by the Arlo Cloud, not by the camera.

Whenever the camera detects motion, the video is streamed to the Arlo cloud for analysis. Out-of-zone recordings are supressed after the fact, so activity zones don't improve battery life. That would also be the case if only people and animal recordings were kept (since other classifications would be supressed by the cloud after the fact).

Re: Receiving ALL push notifications after the new updates

JDOhio — Tue, 13 May 2025 00:32:39 GMT

Thanks!

I was hoping to monitor a part of the property away from the house. However, there is a lot of motion and that motion probably triggers a lot of upload. The upload probably eats a lot of battery.

Is there something in the Go 2 API that would allow me to take a picture maybe every thirty minutes? Could I do that with a routine?

Thanks,

Joe

Re: Receiving ALL push notifications after the new updates

jguerdat — Tue, 13 May 2025 12:49:22 GMT

Nope. There's no way to schedule that. I suppose maybe IFTTT or similar may be able to do it but I have no experience.

Re: Receiving ALL push notifications after the new updates

StephenB — Tue, 13 May 2025 13:02:09 GMT

@JDOhio wrote:

Is there something in the Go 2 API that would allow me to take a picture maybe every thirty minutes? Could I do that with a routine?

If you see "Feed" and "Dashboard" in your app menu, then you can create a schedule automation that makes a recording at a set time every day.

Unfortunately you'd need 48 of these to get a recording every 30 minutes. Possible, but a lot of work to set up.

If the motion doesn't happen at night, you could do set this up during the high-motion periods, and then arm the camera normally during the off-hours.

Re: Receiving ALL push notifications after the new updates

jguerdat — Tue, 13 May 2025 13:07:34 GMT

Ha! Made me look! 😄