topic Re: Error Code 1 in Arlo Go 2

Server response error 1 for vml2030

sspliz — Thu, 25 Jan 2024 18:54:03 GMT

Go 2 Camera cannot connect to system. At the end of the setup process an error message pops up saying "Error occurred The operation couldn't be completed. (ArloNetwork-ing.ServerResponseError error1.)

Re: Server response error 1 for vml2030

jguerdat — Fri, 26 Jan 2024 14:11:58 GMT

Have you tried resetting the camera?

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

Are you trying to connect to a cell provider or WiFi?

Error Code 1

casey2570 — Fri, 26 Jan 2024 19:32:28 GMT

I am trying to add a Go 2 camera to my app. I can't get past naming the camera and it gives me a Error Code 1 message.

Re: Server response error 1 for vml2030

ShayneS — Mon, 29 Jan 2024 19:59:34 GMT

Hi @sspliz

Are you still experiencing this issue?

Re: Error Code 1

ShayneS — Mon, 29 Jan 2024 20:03:16 GMT

Hi @casey2570

Are you still experiencing this issue?

Re: Server response error 1 for vml2030

sspliz — Mon, 29 Jan 2024 20:14:20 GMT

I have tried resetting the camera and it's on cell

Re: Server response error 1 for vml2030

sspliz — Mon, 29 Jan 2024 20:14:41 GMT

Yes this issue is still occurring

Re: Server response error 1 for vml2030

ShayneS — Mon, 29 Jan 2024 21:52:46 GMT

Thanks for the update. I notified the team and I will provide another update as soon as I hear more.

Re: Server response error 1 for vml2030

ShayneS — Wed, 31 Jan 2024 22:42:33 GMT

@sspliz

I have escalated this for you and someone from Support will be reaching out to you as soon as possible.

Re: Server response error 1 for vml2030

J4488 — Sat, 17 Feb 2024 13:04:05 GMT

I am having the same issue . I am trying to connect to wifi

Re: Server response error 1 for vml2030

ShayneS — Tue, 20 Feb 2024 19:20:50 GMT

@J4488

Thank you for the feedback. I have reported this response error users have been reporting and I will update the thread as soon as possible.

Re: Error Code 1

ShayneS — Tue, 20 Feb 2024 19:46:09 GMT

@casey2570 Just checking in to see if this is still occurring for you?

Thanks

Lithuania

Kastytis — Sun, 03 Mar 2024 08:51:40 GMT

Hello, I have a Go2 camera, I wanted to connect it again, it doesn't work anymore, it says Arlo security server error 1. What should I do next to connect

Re: Error Code 1

mikus_31 — Fri, 15 Mar 2024 21:04:17 GMT

I am having the exact same issue while trying to add two devices. It occurs on both the cellular and wifi set up.

Re: Error Code 1

Paizelpg — Sat, 16 Mar 2024 23:59:18 GMT

I am having this exact same error when attempting to add the Go2. It reads: Error occurred

The operation couldn't be completed. (ArloNetwork-ing.ServerResponseError error

1.) at the point of naming the camera. I have tried logging off, uninstalling the app, everything I was asked to in the chat to no avail.

Re: Server response error 1 for vml2030

Joseph11isf — Tue, 23 Apr 2024 07:20:37 GMT

Any update? I am experiencing the same issue.

Re: Server response error 1 for vml2030

Joseph11isf — Wed, 24 Apr 2024 02:00:50 GMT

Reached out to chat support. They ask for the SN and did something to reset and resync for it to work.

Server response error on alro go2

Rodders94 — Wed, 01 May 2024 07:09:56 GMT

Goes all the way through setup but at the end comes up with server response error , if had 2 eufy cameras no good and not connect to network now I have this one and can’t set up , man I’m sick of this

Re: Arlo Networking Response Error 1

DHMProp — Wed, 01 May 2024 15:12:39 GMT

I am currently having this issue. Was there ever a solution to the problem? I have tried to connect the Arlo Go 2 devices several times both on the app and on the website. I get this error either way, and it isn't my internet that is the issue. I've tried repeatedly for days now to troubleshoot this issue, but everything that has been suggested has not worked.

Re: Arlo Networking Response Error 1

BJN79 — Fri, 10 May 2024 14:39:56 GMT

I am having the same issue, has this been resolved yet?