topic Re: Trying to update but keep getting the message "Upgrade Version Invalid" in Arlo Go 2

Trying to update but keep getting the message "Upgrade Version Invalid"

PaperBoy68 — Tue, 23 Apr 2024 01:12:13 GMT

Go 2 LTE/WiFi Camera
Application Firmware VML2030_EC25AF_V3.00.51_1753
Modem Firmware EC25AF.R07.A10.F18.GC
System Version 1.090.10.4_V3.00.51_R07.A10.F18
Updating on WiFi Network, Win. 11 OS

Re: Trying to update but keep getting the message "Upgrade Version Invalid"

jguerdat — Fri, 26 Apr 2024 12:38:05 GMT

Probably the fastest thing to try is to remove the camera from your account, reset it and add it back:

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

Re: Trying to update but keep getting the message "Upgrade Version Invalid"

PaperBoy68 — Mon, 29 Apr 2024 10:22:17 GMT

That did the trick.
Thank You! 😎👍

Re: Trying to update but keep getting the message "Upgrade Version Invalid"

Edinburgh_lad1 — Mon, 29 Apr 2024 11:29:59 GMT

Sorry, but this firmware update process needs to be improved. It's not sustainable to have to remove cameras from accounts, reset them and re-add them.

Re: Trying to update but keep getting the message "Upgrade Version Invalid"

jguerdat — Mon, 29 Apr 2024 13:08:58 GMT

That's just to ensure you get the latest update when it seems stuck. My updates seem to work just fine without needing to reboot, reset, etc.