https://community.arlo.com/t5/Arlo-Go-2/Customer-disservice/m-p/1944844#M1195 <P>This is the most unbelievably frustrating company to try and get support. I will never refer anyone else to Arlo.&nbsp;<BR />They refuse to help you unless you pay for a subscription to their service. I had been paying but I never received any information about what my plan covered and no one could tell me. Which is why I canceled it. So it’s extortion when you refuse to help a customer because they canceled their subscription #products</P> Sat, 27 Jan 2024 00:01:08 GMT doriscarey 2024-01-27T00:01:08Z https://community.arlo.com/t5/Arlo-Go-2/Customer-disservice/m-p/1944844#M1195 <P>This is the most unbelievably frustrating company to try and get support. I will never refer anyone else to Arlo.&nbsp;<BR />They refuse to help you unless you pay for a subscription to their service. I had been paying but I never received any information about what my plan covered and no one could tell me. Which is why I canceled it. So it’s extortion when you refuse to help a customer because they canceled their subscription #products</P> Sat, 27 Jan 2024 00:01:08 GMT https://community.arlo.com/t5/Arlo-Go-2/Customer-disservice/m-p/1944844#M1195 doriscarey 2024-01-27T00:01:08Z https://community.arlo.com/t5/Arlo-Go-2/Customer-disservice/m-p/1945210#M1208 <P>You can find more information about subscription plans and what each plan includes here: <A href="https://kb.arlo.com/000063083/What-Arlo-subscription-plans-and-cloud-recording-options-are-available" target="_blank">https://kb.arlo.com/000063083/What-Arlo-subscription-plans-and-cloud-recording-options-are-available</A></P> <P>&nbsp;</P> <P>What issue are you experiencing? If you're able to provide some details, we may be able to assist here on the community.</P> <P>&nbsp;</P> <P>JamesC</P> Mon, 29 Jan 2024 21:00:09 GMT https://community.arlo.com/t5/Arlo-Go-2/Customer-disservice/m-p/1945210#M1208 JamesC 2024-01-29T21:00:09Z