topic Re: Arlo secure in Arlo Go 2

Arlo secure subscription question

Sscooney — Sat, 21 Oct 2023 00:17:56 GMT

Starting with in one Arlo Go 2 to make sure it works for my business. If I start with Arlo Secure for one camera can I change to multi camera plan if I add cameras in future?

Re: Arlo secure

jguerdat — Fri, 20 Oct 2023 13:12:26 GMT

Yes but...

Arlo doesn't give pro-rated refund if you cancel so start with a monthly subscription. If you then cancel that, you still get the whole month's worth of subscription but it then stops. A new subscription (multi-camera Arlo Secure) will then cover any and all cameras in your account. If you were to subscribe to a yearly sub, there would be no refund for that whole year.

Re: Arlo secure

StephenB — Fri, 20 Oct 2023 20:12:45 GMT

@jguerdat wrote:

Yes but...

Arlo doesn't give pro-rated refund if you cancel so start with a monthly subscription. If you then cancel that, you still get the whole month's worth of subscription but it then stops. A new subscription (multi-camera Arlo Secure) will then cover any and all cameras in your account. If you were to subscribe to a yearly sub, there would be no refund for that whole year.

Note that the trial might long enough to guide your decision, so you might not need to purchase a single camera sub.