topic Re: Arlo go camera not responding (SIM card issue?) in Arlo Go

Arlo go camera not responding (SIM card issue?)

mikaelsundell — Fri, 06 Feb 2026 21:31:06 GMT

Hi everyone,
For some reason, my Arlo Go camera is no longer responding. There’s a single button on the front of the camera, but nothing happens when I press it. Is a SIM card required for the camera to power on? Could that be the issue?

Thanks,

Mikael

Re: Arlo go camera not responding (SIM card issue?)

ShayneS — Sat, 07 Feb 2026 00:30:22 GMT

Hi @mikaelsundell

What happens when you charge the device does the led illuminate when inserting the battery or plugging in the device to AC power?

Re: Arlo go camera not responding (SIM card issue?)

mikaelsundell — Sat, 07 Feb 2026 02:57:24 GMT

thanks for your reply. Nothing happens, no leds, Ive tried a new battery,, same thing.

Re: Arlo go camera not responding (SIM card issue?)

ShayneS — Mon, 09 Feb 2026 19:38:10 GMT

Hi @mikaelsundell

Is it possible to try a factory reset per these instructions here? If none of the steps provided have helped, there's a chance the device may be experiencing hardware failure.

Re: Arlo go camera not responding (SIM card issue?)

mikaelsundell — Mon, 09 Feb 2026 20:37:28 GMT

Thanks for that - still can't make it work, I've heard that click before. Will get a new power cable before I give up.