https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2440401#M6724 <P>I recently factory reset my phone. Now the app doesn't recognize the phone that I'm using. It wants to send push notifications to devices or emails that are no longer available. Why does it not want to send a notification to my registered phone number and email address that I have on the app?</P> Sat, 15 Feb 2025 17:23:12 GMT Loowky 2025-02-15T17:23:12Z https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2440401#M6724 <P>I recently factory reset my phone. Now the app doesn't recognize the phone that I'm using. It wants to send push notifications to devices or emails that are no longer available. Why does it not want to send a notification to my registered phone number and email address that I have on the app?</P> Sat, 15 Feb 2025 17:23:12 GMT https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2440401#M6724 Loowky 2025-02-15T17:23:12Z https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2440414#M6725 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1024345">@Loowky</a>&nbsp;wrote:<BR /> <P>I recently factory reset my phone. Now the app doesn't recognize the phone that I'm using. It wants to send push notifications to devices or emails that are no longer available. Why does it not want to send a notification to my registered phone number and email address that I have on the app?</P> <HR /></BLOCKQUOTE> <P>It should be sending email to your account username.&nbsp; Are you saying it is not doing that when you choose email verification?</P> Sat, 15 Feb 2025 19:15:44 GMT https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2440414#M6725 StephenB 2025-02-15T19:15:44Z https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2441346#M6726 <P>Yes it should but doesn't&nbsp;</P> Sun, 23 Feb 2025 08:57:15 GMT https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2441346#M6726 Loowky 2025-02-23T08:57:15Z https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2441400#M6727 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1024345">@Loowky</a>&nbsp;wrote:<BR /> <P>Yes it should but doesn't&nbsp;</P> <HR /></BLOCKQUOTE> <P>Can you log into my.arlo.com on a PC?</P> Sun, 23 Feb 2025 20:55:13 GMT https://community.arlo.com/t5/Arlo-Go/App-doesn-t-recognize-my-phone/m-p/2441400#M6727 StephenB 2025-02-23T20:55:13Z