topic Re: How to add rules in Arlo Go

How to add rules

Staska — Tue, 18 Jun 2024 08:39:30 GMT

Hi,

why add rules not active?

Re: How to add rules

jguerdat — Tue, 18 Jun 2024 12:00:30 GMT

I'm not sure what you're asking but you can add rules to Standby. STandby is just a label but you can use it for any purpose you desire.

Re: How to add rules

StephenB — Tue, 18 Jun 2024 12:37:03 GMT

@jguerdat wrote:

I'm not sure what you're asking but you can add rules to Standby. STandby is just a label but you can use it for any purpose you desire.

@Staska's screenshot shows "add device rules" is grayed out for Standby.

Just guessing, but I am thinking that is an ongoing issue with the original Go camera.

@BrookeN , @ShayneS , @JamesC - is that the case? If so, is there a workaround?

Re: How to add rules

Staska — Tue, 18 Jun 2024 13:53:31 GMT

I mean that i couldn’t add any device rules because button isn’t active.

when i just install new App Arlo version it was possible, but not now when it is need 🙂

Re: How to add rules

ShayneS — Thu, 20 Jun 2024 15:41:40 GMT

Hi @Staska

I have escalated this for you and Support will be reaching out as soon as possible.

Re: How to add rules

Staska — Thu, 20 Jun 2024 17:26:47 GMT

Thank you.

Re: How to add rules

Staska — Wed, 26 Jun 2024 15:00:20 GMT

Hello,

everything was solve by Arlo support, migrated back to old version ( user experience 3) .

Thanks @ShayneS , @Jacob