https://community.arlo.com/t5/Arlo-Go/quot-Error-while-JSONSerialization-quot-on-my-iphone-12Pro/m-p/1937765#M6356 <P>Uninstall the app through the App Library. If it says remove app you are in the wrong spot. Once it is uninstalled fully then reinstall it and try to sign in again.&nbsp;</P> Mon, 04 Dec 2023 20:44:47 GMT BrookeN 2023-12-04T20:44:47Z https://community.arlo.com/t5/Arlo-Go/quot-Error-while-JSONSerialization-quot-on-my-iphone-12Pro/m-p/1937416#M6354 <P>Earlier I used the sfotware&nbsp; and can be viewed remotly the video through Arlo Go. Unfortunately, now I cannot login on my iphone as well as my Windows PC. I removed app in my iphone and reinstalled. But the same issue is there. Please Assit me.</P><P>&nbsp;</P> Sat, 02 Dec 2023 06:24:03 GMT https://community.arlo.com/t5/Arlo-Go/quot-Error-while-JSONSerialization-quot-on-my-iphone-12Pro/m-p/1937416#M6354 RuwanJayakody 2023-12-02T06:24:03Z https://community.arlo.com/t5/Arlo-Go/quot-Error-while-JSONSerialization-quot-on-my-iphone-12Pro/m-p/1937765#M6356 <P>Uninstall the app through the App Library. If it says remove app you are in the wrong spot. Once it is uninstalled fully then reinstall it and try to sign in again.&nbsp;</P> Mon, 04 Dec 2023 20:44:47 GMT https://community.arlo.com/t5/Arlo-Go/quot-Error-while-JSONSerialization-quot-on-my-iphone-12Pro/m-p/1937765#M6356 BrookeN 2023-12-04T20:44:47Z