solar panel - year 2 still not working

evans0025 — Fri, 01 Sep 2023 22:48:10 GMT

Spent many hours chatting with Arlo a year or so ago when I got my solar panel. It worked for a short period of time but doesnt register as charging when plugged in. I have done all the recommended charging and resetting and nothing makes the charge indicator come on. I have used many cellular security cameras with solar panels and this one is nearly unusable.....I have spent more time on a ladder and with the camera plugged in in my house than it has been outside. Now I see arlo is having so many issues with their products they only do tech support for people who subscribe and pay of it......what a great product

Re: solar panel - year 2 still not working

JamesC — Tue, 05 Sep 2023 21:13:44 GMT

evans0025,

If the solar panel is not charging your camera's battery, take a look at the troubleshooting steps here: https://kb.arlo.com/000045870/How-to-troubleshoot-Arlo-Solar-Panel-charging-issues#:~:text=Unplug%20the%20Arlo%20Solar%20Panel,by%20trees%2C%20buildings%2C%20etc.

JamesC

topic Re: solar panel - year 2 still not working in Arlo Go

solar panel - year 2 still not working

Re: solar panel - year 2 still not working