topic Re: Camera is offline more often than online in Arlo Go

Camera is offline more often than online

cross710 — Wed, 01 Mar 2023 04:22:12 GMT

Batteries just don’t work more than a day or two in the cold. Cancelling my Verizon service and selling my Arlo Go as it is a waste of money unless someone has suggestions. I do not have electricity at my gate so dependent on batteries. Any ideas before I cancel!

Re: Camera is offline more often than online

StephenB — Wed, 01 Mar 2023 14:48:46 GMT

@cross710 wrote:

I do not have electricity at my gate so dependent on batteries. Any ideas before I cancel!

If there's a lot of motion in the camera field of view (for instance, vehicles on the street, or pedestian traffic), then the best option is to reposition the camera to take as much of that area out of the field of view as possible. Note Activity Zones won't help, as they are processed in the cloud (supressing out-of-zone notifications and recordings).

If there's reasonable sunlight in the vicinity, a solar panel might also help.

Re: Camera is offline more often than online

cross710 — Wed, 08 Mar 2023 14:38:00 GMT

It has very little motion and battery only lasts one to two days and then offline again. Going to try a solar panel and if no luck, will turn off our Verizon service for the camera.