topic Re: Cannot add trust device in Arlo Go

Cannot add trust device

Sasasa — Thu, 19 Jan 2023 14:30:55 GMT

I have problem to add trust device and phone number for 2FA. When I click on it, there will have error shows as in photo and no option to choose

trust/don’t trust

i already follow the solution to delete reinstall app, try with new account but still same error. It doesn't have don't trust option to select as advice from others

Re: Cannot add trust device

ShayneS — Mon, 23 Jan 2023 18:22:02 GMT

Which version of iOS is this device running?

Re: Cannot add trust device

PGRArlo — Thu, 09 Feb 2023 22:28:03 GMT

Same problem. iPhone 11 Pro Max and OS 16.3. Extremely frustrating!

Re: Cannot add trust device

JamesC — Mon, 13 Feb 2023 19:20:39 GMT

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

JamesC