https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1889292#M5935 <P>If you create a custom mode with new rules telling the camera to record on motion, does that resolve the issue?</P> <P>&nbsp;</P> <P>JamesC</P> Fri, 09 Dec 2022 21:52:37 GMT JamesC 2022-12-09T21:52:37Z https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1887521#M5916 <P>I’m not getting the free 7 day recording To my library</P> Wed, 30 Nov 2022 17:52:06 GMT https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1887521#M5916 Denver308 2022-11-30T17:52:06Z https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1887618#M5917 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/890208">@Denver308</a> wrote:<BR /> <P>I’m not getting the free 7 day recording To my library</P> <HR /></BLOCKQUOTE> <P>Can you confirm that the camera is a Go (not the Go 2 or some other model)?</P> <P> </P> <P>Note there is a label inside the camera (remove the camera from the housing, and then remove the battery).</P> Thu, 01 Dec 2022 11:59:16 GMT https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1887618#M5917 StephenB 2022-12-01T11:59:16Z https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1888614#M5926 <P>I came here to say the same thing and saw this thread. My Arlo Go which has worked for years now is not recording motion. It is a Arlo Go&nbsp;<SPAN>VML4030. I can Live view with no issue. I can manually record and it will keep the manual recording with no issue (I have some from Nov 30 that are still there.)</SPAN></P><P>&nbsp;</P><P><SPAN>Please advise.</SPAN></P> Tue, 06 Dec 2022 20:42:12 GMT https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1888614#M5926 F1Turbo 2022-12-06T20:42:12Z https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1888615#M5927 <P>I forgot to say it is armed. I did unarm it and rearm it as well but it did not resolve it.</P> Tue, 06 Dec 2022 20:44:49 GMT https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1888615#M5927 F1Turbo 2022-12-06T20:44:49Z https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1889292#M5935 <P>If you create a custom mode with new rules telling the camera to record on motion, does that resolve the issue?</P> <P>&nbsp;</P> <P>JamesC</P> Fri, 09 Dec 2022 21:52:37 GMT https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1889292#M5935 JamesC 2022-12-09T21:52:37Z https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1889532#M5939 <P>I resolved it. I had to remove the camera from the account and re-add it. Sounds trivial but it's not, well physically anyway.&nbsp;</P> Sun, 11 Dec 2022 16:47:29 GMT https://community.arlo.com/t5/Arlo-Go/I-m-not-getting-the-free-7-day-recording-to-my-library/m-p/1889532#M5939 F1Turbo 2022-12-11T16:47:29Z