topic Re: Deactivated Arlo Go in Arlo Go

Deactivated Arlo Go

Finn_Denmark — Sat, 15 Jan 2022 15:34:01 GMT

Hi Arlo

I have an Arlo Go camera and use timed activity. It happens that the camera becomes inactive for no reason. I would like to receive a notification about that condition. How is that possible.

Rgds

Finn, DK

Re: Deactivated Arlo Go

JessicaP — Mon, 17 Jan 2022 20:14:15 GMT

Hi Finn_Denmark,

If you are wanting to receive notifications when your Arlo Go camera goes offline, we do not have this functionality available for our cameras.

Re: Deactivated Arlo Go

Finn_Denmark — Mon, 17 Jan 2022 20:24:14 GMT

Fantastic. Your camera software only works for 30 minutes and we do not know if the cameras work properly. Are you on our side or on the thieves' side?

Or are you thieves yourself.

Rgds

Finn

Re: Deactivated Arlo Go

JessicaP — Tue, 18 Jan 2022 16:31:50 GMT

Try following these articles to learn how to troubleshoot if your Arlo camera goes offline on its own:

Otherwise, if you still need further assistance, please navigate to Settings > Support in the Arlo App for service options available to you, including live chat.