overcharges on Arlo Data Plan

NoTime — Fri, 10 Dec 2021 16:07:41 GMT

I can not take it anymore.

I need to speak to a person directly that can give send me a detailed summary of my charges and actual usage of my Arlo Go camera from April. I have over paid so much money and customer service just keeps sending emails thanking me for my patience. I do not need a tech per se as this requires someone who can get into billing an usage.

I don't know if others have experienced reduced time on their camera and been charged for a full 120 minutes or more.

Customer service is lacking.

Re: overcharges on Arlo Data Plan

JessicaP — Mon, 13 Dec 2021 23:54:00 GMT

Hi NoTime,

I have escalated your case to the team and to have someone contact you in regards to your data plan for your Arlo Go camera.

topic overcharges on Arlo Data Plan in Arlo Go

overcharges on Arlo Data Plan

Re: overcharges on Arlo Data Plan