https://community.arlo.com/t5/Arlo-Go/Arlo-go-mobile-hd-security-camera/m-p/1837372#M5054 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/845253">@Thompson875</a>&nbsp;wrote:<BR />That's why I can not attached the new camera to my present account because the qr-code is the same.&nbsp;<HR /></BLOCKQUOTE> <P>I don't think that is an issue - the system generates the QR code, it's not linked specifically to the camera.</P> <P>&nbsp;</P> <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/845253">@Thompson875</a>&nbsp;wrote:<BR />I deleted my arlo camera to my account but it is still recording into the cloud.&nbsp;<HR /></BLOCKQUOTE> <P>If you deleted the camera from your account, it shouldn't be saving recordings there (and it shouldn't be listed in your account's device list at all).</P> Wed, 27 Oct 2021 22:08:11 GMT StephenB 2021-10-27T22:08:11Z https://community.arlo.com/t5/Arlo-Go/Arlo-go-mobile-hd-security-camera/m-p/1837368#M5053 Recharge cable went broken and warranty service send me a new arlo unit. I deleted my arlo camera to my account but it is still recording into the cloud. That's why I can not attached the new camera to my present account because the qr-code is the same. What can I do? There is no camera at all but the cloud service function is online which I can not touch? Wed, 27 Oct 2021 21:30:19 GMT https://community.arlo.com/t5/Arlo-Go/Arlo-go-mobile-hd-security-camera/m-p/1837368#M5053 Thompson875 2021-10-27T21:30:19Z https://community.arlo.com/t5/Arlo-Go/Arlo-go-mobile-hd-security-camera/m-p/1837372#M5054 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/845253">@Thompson875</a>&nbsp;wrote:<BR />That's why I can not attached the new camera to my present account because the qr-code is the same.&nbsp;<HR /></BLOCKQUOTE> <P>I don't think that is an issue - the system generates the QR code, it's not linked specifically to the camera.</P> <P>&nbsp;</P> <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/845253">@Thompson875</a>&nbsp;wrote:<BR />I deleted my arlo camera to my account but it is still recording into the cloud.&nbsp;<HR /></BLOCKQUOTE> <P>If you deleted the camera from your account, it shouldn't be saving recordings there (and it shouldn't be listed in your account's device list at all).</P> Wed, 27 Oct 2021 22:08:11 GMT https://community.arlo.com/t5/Arlo-Go/Arlo-go-mobile-hd-security-camera/m-p/1837372#M5054 StephenB 2021-10-27T22:08:11Z