topic Re: Returned unopen products 49 days ago but no refund in Arlo Go

Returned unopen products 49 days ago but no refund

morty1 — Wed, 30 Dec 2020 17:06:26 GMT

I returned unopen products to Arlo 49 days ago. They have yet to give me my money back. I call once a week and the same thing happens. They check the tracking and agree they received the products back. They then create a escalated case for me and say I should get resolution in 48 hours. Nothing ever happens after that. This company in a scam and steals your money!

Re: Refund

JessicaP — Wed, 30 Dec 2020 17:05:38 GMT

Hi morty1,

Let me reach out to you via private message to gather more information from you.

Re: Returned unopen products 49 days ago but no refund

Kasey001 — Wed, 27 Jan 2021 15:02:45 GMT

It did take around ten or twelve days to reach but that was expected. I'm not sure how good the return/refund/exchange policy is though.