topic Re: Arlo Go scan QR code error chime. SIM provider is Arlo. in Arlo Go

Arlo Go scan QR code error chime. SIM provider is Arlo.

infiniteloops — Tue, 08 Dec 2020 19:16:44 GMT

I have a brand new Arlo Go (w/ Arlo 4G LTE). Out of the box the Arlo Go is giving me an error chime when I try to have it scan the QR code. Since Arlo is the SIM provider for this model it should be pre-activated and have 15 minutes right? What should I do?

Re: Arlo Go scan QR code error chime

JessicaP — Tue, 08 Dec 2020 19:16:20 GMT

Hi infiniteloops,

If you're using Arlo Mobile service as your SIM provider, then yes, it should be pre-activated. Try checking this article to help with installing your Arlo Go camera: How do I set up my Arlo Go camera?

Re: Arlo Go scan QR code error chime. SIM provider is Arlo.

ArloGoVML4030 — Wed, 09 Dec 2020 16:42:31 GMT

I had to put the sim card in a mobile phone and remove the pin code.