topic Re: Battery warning message in Arlo Go

Battery needs to be changed even when it's fully charged?

moprabbit — Fri, 13 Nov 2020 16:50:02 GMT

I have 5 Arlo go cameras and one of them often gives the message that I need to change the battery even though I have just put in a fully charged battery. I have tried putting the battery in another camera to check it and in that camera it registers as fully charged. Any help would be appreciated.

Re: Battery warning message

jguerdat — Fri, 13 Nov 2020 13:54:28 GMT

You can try removing and reconnecting the camera but if that fails it sounds like a faulty camera. Use the Contact Support link at the bottom here to see if they have solutions.

Re: Battery warning message

moprabbit — Fri, 20 Nov 2020 08:54:32 GMT

Thank you for your reply. Tried disconnecting and did a factory reset on it. I'll see how it goes now. Kind regards
Ann