https://community.arlo.com/t5/Arlo-Go/Having-trouble-trying-to-connect-my-Arlo-go/m-p/1747047#M4036 I’ve just bought a secondhand Arlo go. Using the app and showing it the QR code it does not chime. I have placed an EE Sim card inside the camera. Would this create a problem. Does it need to be a specific Sim card? Do I need to put in a APN code? Thu, 19 Dec 2019 19:19:00 GMT Jas23 2019-12-19T19:19:00Z https://community.arlo.com/t5/Arlo-Go/Having-trouble-trying-to-connect-my-Arlo-go/m-p/1747047#M4036 I’ve just bought a secondhand Arlo go. Using the app and showing it the QR code it does not chime. I have placed an EE Sim card inside the camera. Would this create a problem. Does it need to be a specific Sim card? Do I need to put in a APN code? Thu, 19 Dec 2019 19:19:00 GMT https://community.arlo.com/t5/Arlo-Go/Having-trouble-trying-to-connect-my-Arlo-go/m-p/1747047#M4036 Jas23 2019-12-19T19:19:00Z https://community.arlo.com/t5/Arlo-Go/Having-trouble-trying-to-connect-my-Arlo-go/m-p/1747385#M4037 <P>HI <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/771076">@Jas23</a></P> <P>&nbsp;</P> <P>&nbsp; Have you tried contacting customer support regarding this issue? I have attached the link here for you -&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">Arlo Tech Support</A></P> Fri, 20 Dec 2019 21:57:54 GMT https://community.arlo.com/t5/Arlo-Go/Having-trouble-trying-to-connect-my-Arlo-go/m-p/1747385#M4037 ShayneS 2019-12-20T21:57:54Z https://community.arlo.com/t5/Arlo-Go/Having-trouble-trying-to-connect-my-Arlo-go/m-p/1747456#M4038 <BR />I have and possibly I need to use the Vodaphone V-SIM rather than the EE sim from my 4g mini hub. Will try it anyway. <BR /><BR />I believe the V sim is a m2m sim or IOT which is apparently what I need? Sat, 21 Dec 2019 06:47:04 GMT https://community.arlo.com/t5/Arlo-Go/Having-trouble-trying-to-connect-my-Arlo-go/m-p/1747456#M4038 Jas23 2019-12-21T06:47:04Z