topic Re: Arlo Go water ingress in Arlo Go

Arlo Go water ingress

kdcasa — Sun, 14 Apr 2019 19:41:08 GMT

Has anyone every had a problem with water ingress into an ARLO GO camera? I bought this camera 4 months ago and the camera stopped working. I tried everything from making sure the battery is fine, that it is charging etc.... Eventually I opened it up and have found that water has entered the camera from the button at the top damaging the first later pcb near the IR diodes. I wish to contact ARLO support by email to discuss it with them but cannot find an email anywhere. Can anyone assist? Thanks. kdcasa MALTA

Re: Arlo Go water ingress

TomMac — Sun, 14 Apr 2019 20:02:34 GMT

https://www.arlo.com/en-us/support/contact.aspx

Re: Arlo Go water ingress

kdcasa — Sun, 14 Apr 2019 20:25:05 GMT

The chat doesnt work. I remain stuck on a blank screen.

Re: Arlo Go water ingress

jguerdat — Sun, 14 Apr 2019 23:58:15 GMT

Did you try the phone selection?

Re: Arlo Go water ingress

bogie1 — Sat, 27 Apr 2019 18:36:23 GMT

If its just a few months old maybe you can take it back to the retailer ? I buy most of my stuff off Amazon these days, they are so efficient with returns.

Re: Arlo Go water ingress

kdcasa — Mon, 29 Apr 2019 17:14:18 GMT

Yes thanks, I got it from Amazon.

I will try.