topic Re: Run with power adapter without battery in Arlo Go

Run with power adapter without battery

ArloGoVML4030 — Sat, 29 Dec 2018 21:37:43 GMT

Can I Run Arlo Go with the power adapter without the battery?

Re: Run with power adapter without battery

jguerdat — Sun, 30 Dec 2018 00:45:51 GMT

Yes but the battery allows the camera to keep working without wall power.

Re: Run with power adapter without battery

ArloGoVML4030 — Sun, 30 Dec 2018 11:07:25 GMT

Ok I'm thinking about removing the battery because the cold weather is draining it. First I couldn't charge it because it was to cold, the app said. It was about -2 Celsius here.

Re: Run with power adapter without battery

ArloGoVML4030 — Sun, 30 Dec 2018 11:54:42 GMT

I charged the battery full yesterday inside the house and I have the battery adapter connected all night and now the battery is down to 21%....

Re: Run with power adapter without battery

jguerdat — Sun, 30 Dec 2018 14:15:08 GMT

When AC power is applied, the battery shouldn't be used at all - it runs off the connected power. Are you using the Arlo/Netgear-supplied charger and you get the proper power icon (battery with a lightning bolt or a wall plug)? Something's not right if the battery is draining.

Re: Run with power adapter without battery

ArloGoVML4030 — Sun, 30 Dec 2018 14:48:01 GMT

Yes I'm using Netgear charger and I get the charging icon that's shows that it's charging

Re: Run with power adapter without battery

jguerdat — Sun, 30 Dec 2018 19:27:06 GMT

And when it's connected does the battery ever charge?

Re: Run with power adapter without battery

ArloGoVML4030 — Sun, 30 Dec 2018 19:33:57 GMT

Yes up to 100% and when I charged inside the house. I have now removed the battery and use the ac adapter

Re: Run with power adapter without battery

ArloGoVML4030 — Sat, 05 Jan 2019 15:56:46 GMT

What can be wrong when the battery is drained over one night?

Re: Run with power adapter without battery

jguerdat — Sat, 05 Jan 2019 21:04:06 GMT

Poor cell signal strength or quality, too much recording and/or live viewing, faulty battery or camera.

Re: Run with power adapter without battery

ArloGoVML4030 — Sat, 05 Jan 2019 21:06:51 GMT

Ok it was overnight with no recording maybe poor signal