topic Re: Arlo go keeps being disconnected in Arlo Go

Arlo Go Keeps Being Disconnected

Vonnyal — Fri, 28 Dec 2018 18:16:05 GMT

The v SIM in my arlo go camera keeps getting disconnected by vodafone. Has anyone else had this problem? I have contacted vodafone many times about it and they can't tell me why this is happening! Also does anyone know how much data the arlo go camera uses?

Re: Arlo go keeps being disconnected

ShayneS — Fri, 28 Dec 2018 18:17:01 GMT

Have you tried to remove & re-sync your Arlo Go Camera? I have attached a data usage KB that may help. How much bandwidth and storage space do Arlo videos use?

Re: Arlo go keeps being disconnected

Vonnyal — Sun, 06 Jan 2019 14:08:28 GMT

When the v-sim is deactivated I can't re sync it with the camera. I ended up buying a new v-sim which is currently working but early days yet to see if this stops the probelk reoccurring. I was wondering if it was the amount of data it was using but there is only one price plan for this product so I can't change it.