topic Arlo Go Is No Longer Sending Email Notification in Arlo Go

Arlo Go Is No Longer Sending Email Notification

PConti — Mon, 29 Oct 2018 20:52:57 GMT

Even though my correct email address is still in my settings, I no longer receive email notifications. (My wife still receives them). The notifications aren't going to my spam. Ideas?

Arlo Go Is No Longer Sending Email Notification

jguerdat — Mon, 29 Oct 2018 20:53:20 GMT

What email provider for both of your accounts?

Arlo Go Is No Longer Sending Email Notification

PConti — Mon, 29 Oct 2018 20:53:30 GMT

His email is MSN (Outlook), I have a Gmail account through the local university.

Arlo Go Is No Longer Sending Email Notification

jguerdat — Mon, 29 Oct 2018 20:53:42 GMT

I'm confused by who is having the problem. Am I talking to two people? The first post says the wife is getting notifications but your second post seems to be the wife speaking. Just trying to keep things straight.

If it's the husband that isn't getting notifications, I'd suspect the MSN account is being filtered. Does he have another email address that could be added to the notifications list? Either way, you'd have to contact MSN about possible filtering.

Arlo Go Is No Longer Sending Email Notification

PConti — Mon, 29 Oct 2018 20:53:54 GMT

Thank you for your response and sorry about the confusion. We'll explore filtering in the MSN account.