topic Arlo Go from Verizon, can I use it on AT&T? in Arlo Go

Arlo Go from Verizon, can I use it on AT&T?

Randyltodd — Wed, 27 Dec 2017 00:59:08 GMT

Worked for about 4 months. Then I kept getting errors in the app that camera not detected. After testing several times, I removed the camera from my Note 8. Now when I power the camera, it flashes blue about every second. If I press the button to scan the set-up code, it does not click, just keeps flashing blue. So I don't have the camera in my phone app now. I have tried removing and replacing SIM card, no luck.

I would greatly appreciate any suggestions on how to get it working again.

Re: Arlo Go from Verizon, can I use it on AT&T?

TomMac — Wed, 27 Dec 2017 01:15:22 GMT

To my knowledge...NO You can not just use a different sim.

There are 3 models;

If the serial number starts with 51F the service provider Arlo Mobile and service can be purchased from within your Arlo Account.
If the serial number starts with 4RF or 4YY the service provider is AT&T
If the serial number starts with 51B the service provider is Verizon

Another way to identify your Arlo Go service provider is to compare your camera's SKU to the list below:

VML4030-200NAS = Arlo Mobile

VML4030-100NAS = AT&T Enterprise
VML4030-1VZNAS = Verizon