topic Re: Arlo Go housing seal seems loose in Arlo Go

Arlo Go housing seal seems loose

underdog2003 — Sat, 29 Jul 2017 07:26:32 GMT

I bought a 200NAS model of the Arlo Go from Best Buy (which is the only model they sell btw) and i immediately noticed when i closed the battery in the housing that the seal is a little loose. It almost seems like it isn't closing all the way snug, even though it clicks when i close it. I can press the seal back and forth after it clicked. I'm a little nervous of it being out in the rain even though it does have a rubber 'gasket' ring.

Is this a common thing with other units or do i maybe have a defective unit?

Re: Arlo Go housing seal seems loose

jguerdat — Sat, 29 Jul 2017 12:42:54 GMT

Contact support on this. I've seen this, too. If exposed to heavy weather, consider using some waterproof gasket grease to help ensure sealing and press the cover to snug it up completely.

Re: Arlo Go housing seal seems loose

underdog2003 — Sat, 29 Jul 2017 18:40:13 GMT

i searched amazon and found this product with high reviews. I imagine this would do the trick no?

https://www.amazon.com/dp/B004GE8MZ6/_encoding=UTF8?coliid=I3FS8DN7DUQN3K&colid=15LA9PEGGOFH4

Re: Arlo Go housing seal seems loose

jguerdat — Sat, 29 Jul 2017 20:27:02 GMT

Looks good from here.

Re: Arlo Go housing seal seems loose

underdog2003 — Sat, 29 Jul 2017 20:56:54 GMT

thanks. I'm also gonna buy some skins and i imagine those would cover up that opening.

Re: Arlo Go housing seal seems loose

JamesC — Mon, 31 Jul 2017 15:48:51 GMT

underdog2003,

Arlo Go is designed to be weatherproof. If you experience any issues with this, please contact the Arlo Support Team.

JamesC

Re: Arlo Go housing seal seems loose

Hula_Rock — Wed, 09 Aug 2017 10:15:15 GMT

Be on the safe side and open up a case with support so you have it documented. I too have seen this with earlier releases, the fit should be SNUG and not "give" when the battery door is shut and locked.