https://community.arlo.com/t5/Features/Need-answers-now/m-p/1122865#M983 <BLOCKQUOTE><HR />Glenn00 wrote:<BR /><P>We could not connect our camera at our home but in our office!!! WHY we need answers now.&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>If you mean the Base connecting to the internet will only work at your office, then the home router is blocking usage for some reason.</P><P>&nbsp;</P><P>If you mean to SEE the cameras, it depends on how you are trying to access for a good answer ;&nbsp; wifi,mobile app,web,.. also OS version and device</P> Thu, 04 Aug 2016 15:13:24 GMT TomMac 2016-08-04T15:13:24Z https://community.arlo.com/t5/Features/Need-answers-now/m-p/1122618#M982 <P>We could not connect our camera at our home but in our office!!! WHY we need answers now.&nbsp;</P><P>&nbsp;</P> Tue, 27 Sep 2016 17:04:46 GMT https://community.arlo.com/t5/Features/Need-answers-now/m-p/1122618#M982 Glenn00 2016-09-27T17:04:46Z https://community.arlo.com/t5/Features/Need-answers-now/m-p/1122865#M983 <BLOCKQUOTE><HR />Glenn00 wrote:<BR /><P>We could not connect our camera at our home but in our office!!! WHY we need answers now.&nbsp;</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>If you mean the Base connecting to the internet will only work at your office, then the home router is blocking usage for some reason.</P><P>&nbsp;</P><P>If you mean to SEE the cameras, it depends on how you are trying to access for a good answer ;&nbsp; wifi,mobile app,web,.. also OS version and device</P> Thu, 04 Aug 2016 15:13:24 GMT https://community.arlo.com/t5/Features/Need-answers-now/m-p/1122865#M983 TomMac 2016-08-04T15:13:24Z