topic Re: Mode icon on the app in Features

Mode icon on the app

DoubleWhy — Tue, 27 Sep 2016 17:04:51 GMT

Hi there,

I don't have the mode icon on my Arlo app, which means I can't set up the smart alerts/motion detection.
Would you please help me with that?

Re: Mode icon on the app

DoubleWhy — Thu, 04 Aug 2016 01:20:24 GMT

When opening the app, I can see the following icons: camera, library and settings but not the "mode" icon.

Re: Mode icon on the app

TomMac — Thu, 04 Aug 2016 12:34:22 GMT

which app, which device?

Re: Mode icon on the app

JamesC — Thu, 04 Aug 2016 16:11:41 GMT

DoubleWhy,

Are you logged into a shared account that has been given access from a primary account via the Grant Access feature?

If this is the case, the shared account must be given access rights in order to change modes. This can be granted within the Grant Access settings on the primary account.

JamesC