topic Re: New Camera Not Detecting Motion in Features

New Camera Not Detecting Motion

2112 — Mon, 03 Oct 2016 03:44:53 GMT

I had to replace a camera in my Arlo network. The new camera does not detection motion, yet the rest of the cameras do.

The new camera is mounted in the same position as the prior camera, which had no issues in detecting motion on schedule.

I'm not sure what else to provide for information.

TomMac — Fri, 19 Aug 2016 02:16:09 GMT

First thing is to make sure the New cam is in your current mode....

any cam not in the running mode will be off.

When all Armed,check the "running man"on the new cam, he should be black...means active...if gray the cam is off and won't record

2112 — Fri, 19 Aug 2016 02:35:39 GMT

Thanks.

Do you mean this running man?

TomMac — Fri, 19 Aug 2016 13:46:13 GMT

2112 wrote:
Thanks.

Do you mean this running man?

No... that is in test mode and no record will occur ( just to show sense level response )

Running man is viewed from the CAMERA view screen.

This is the running man I mean. ( below camera name, left of wifi signal )

Gray is Motion record is OFF, Black is ARMED for motion record.

2112 — Sat, 20 Aug 2016 02:31:37 GMT

Thanks. This running man is grey. I don't know how to activate him, since they are on a schedule.

The running man does turn black if I switch to all armed. But when I switch back to schedule, he is grey again.

This was a replacement camera I added to an existing schedule and network.

What can I do next?

jguerdat — Sat, 20 Aug 2016 13:39:06 GMT

That simply means that the camera hasn't been added to your modes and rules. Edit them and add the camera.