topic Re: Motion detection not functioning. in Features

Motion detection not functioning.

sheldon123 — Mon, 03 Oct 2016 03:46:20 GMT

I have been at this for 2 days and still can't get motion to detect on one of my cameras. The other camera works somewhat.
I am about ready to return this product and go with someone else. Also, there is no phone number to contact any tech support.
Please help.
Thanks.
Sincerely,
Frustrated!

Re: Motion detection not functioning.

TomMac — Wed, 24 Aug 2016 00:51:26 GMT

United States contact information:

(408)-638-3750

Re: Motion detection not functioning.

sheldon123 — Wed, 24 Aug 2016 01:02:17 GMT

Thanks!

Re: Motion detection not functioning.

simn — Wed, 24 Aug 2016 01:12:46 GMT

You are better off returing the cameras and go with Lorex or Foscam... Arlo wireless are not reliable.

Re: Motion detection not functioning.

JamesC — Wed, 24 Aug 2016 18:16:42 GMT

sheldon123,

It can sometimes take some trial and error to find optimal conditions for your Arlo system.

Take a look at the tips in this article to be sure your cameras are positioned for best performance: How do I optimize my Arlo Wire-Free camera’s motion detection performance?

JamesC

Re: Motion detection not functioning.

sheldon123 — Wed, 31 Aug 2016 15:14:18 GMT

Thank you James!