Geofencing with multiple devices - impossible configuration

cjk79 — Tue, 27 Sep 2016 17:06:26 GMT

I and my wife are both running iOS9.

I've read a large number of discussions about using geofencing with multiple devices and it sounds like the intention is for it to work exactly like one would expect: When all devices are "out of zone", the mode should be "away"; When any single device is "in zone", the mode should be "home".

However, as shown in the screenshot below, I frequently get a combination that should be impossible. One phone in zone, the other out of zone, but the mode is "away".

I understand from other discussions that an issue may be that the app isn't running as it should in the background (hopefully something that gets fixed soon), but for me to see the screen below, it is clearly running on at least one phone, and therefore the active phone could appropriately set "home" vs. "away" based on the location of all phones. Understand there are reasons for the Beta tag next to this option, but it would be so cool if it actually worked as intended.

Thanks for any help!

Re: Geofencing with multiple devices - impossible configuration

JamesC — Wed, 10 Aug 2016 20:40:28 GMT

cjk79,

Consider refreshing your enabled devices within Geofencing settings. Disable all listed devices, save and then enable the devices again. Also be sure the app stays logged in and is running on the enabled devices. If the app is logged off/not running Geofencing will not work.

Geofencing is still a beta feature. More updates improving this feature will come in the future.

JamesC

topic Geofencing with multiple devices - impossible configuration in Features

Geofencing with multiple devices - impossible configuration

Re: Geofencing with multiple devices - impossible configuration