topic Re: Arlo app stopped working properly in Features

Arlo app stopped working properly

Pork — Tue, 27 Sep 2016 17:10:28 GMT

My Arlo app no longer allows me to log in unless I am connected to the Internet . Using a 2 month old iPhone 6s att service.... This use to work. I have tried reinstalling app but still does not work. Thanks in advance..

Re: Arlo app stopped working properly

jguerdat — Mon, 29 Aug 2016 11:55:47 GMT

Odd. Have you restarted the phone? Is there a phone setting for the app to allow access only when connected to WiFi?

Re: Arlo app stopped working properly

JamesC — Tue, 30 Aug 2016 20:49:27 GMT

Pork,

I may be misunderstanding but the Arlo app will always require an internet connection (mobile data or wifi) to log in. This isn't something that has changed.

Are you indicating that you are not able to log in when using the phone's mobile data connection?

JamesC