https://community.arlo.com/t5/Features/Arlo-wireless-security-camera-issue-with-New-System-SetUp/m-p/1131765#M686 <P>The phone must be on the same network ( wifi ) as the base station during setup...</P><P>&nbsp;</P><P>Or if possible, setup with a computer the first time via the web browser, after setup access can be from any network or cell service.</P> Fri, 26 Aug 2016 13:22:36 GMT TomMac 2016-08-26T13:22:36Z https://community.arlo.com/t5/Features/Arlo-wireless-security-camera-issue-with-New-System-SetUp/m-p/1131729#M685 <P>Hello,</P><P>Just purchased a 2 &nbsp;camera arlo system.</P><P>I obviously am missing a " set up step " because I cannot get the app to allow me the initial setup ??</P><P>I tried logging in for this initial set up &nbsp;both Safari browser and Google Chrome.</P><P>For what ever reason I cannot get past the initial Page when logging on or using the app on my iPhone 6.</P><P>Any suggestions on the Arlo new system set up ??...seems straightforward ...wondering if the site is down for some reason?</P><P>Thank you in advance,</P><P>mickh</P> Tue, 27 Sep 2016 17:09:41 GMT https://community.arlo.com/t5/Features/Arlo-wireless-security-camera-issue-with-New-System-SetUp/m-p/1131729#M685 mickh 2016-09-27T17:09:41Z https://community.arlo.com/t5/Features/Arlo-wireless-security-camera-issue-with-New-System-SetUp/m-p/1131765#M686 <P>The phone must be on the same network ( wifi ) as the base station during setup...</P><P>&nbsp;</P><P>Or if possible, setup with a computer the first time via the web browser, after setup access can be from any network or cell service.</P> Fri, 26 Aug 2016 13:22:36 GMT https://community.arlo.com/t5/Features/Arlo-wireless-security-camera-issue-with-New-System-SetUp/m-p/1131765#M686 TomMac 2016-08-26T13:22:36Z