topic Re: Arlo camera in Features

Arlo camera is not picking up motion

Tigermanning — Mon, 03 Oct 2016 03:39:40 GMT

I have 4 cameras and 3 work great. They pick up motion and record video and send my alert. The 4th camera has been moved, thinking that it was not in a good location, has been resynced, trouble shoot after reading others ideas and it still is not picking up motion. I can turn it into live video but do not want to do this for battery life. When I view the camera, the man icon at the top is yellow and I do not know how to change it to black. Any suggestions, please!

Re: Arlo camera

jguerdat — Fri, 22 Jul 2016 13:13:41 GMT

Sounds like you're using a browser if thee running man is stuck amber. Try clearing the cache (might work by clearing the app cache if using the app, too).

Once the running man is no longer amber, what color is it? Black means armed, gray is disarmed.

Re: Arlo camera

Tigermanning — Fri, 22 Jul 2016 13:26:20 GMT

I'm not how to do this. Can you provide more step by step directions?

Re: Arlo camera

Schorschi — Sat, 23 Jul 2016 11:11:38 GMT

Try googling “clear browser cache in <insert your browser name here>".

Re: Arlo camera

Tigermanning — Sat, 23 Jul 2016 13:34:42 GMT

I have tried this and my man is still Amber! Any more suggestions?

Re: Arlo camera

jguerdat — Sat, 23 Jul 2016 14:11:02 GMT

Try a different browser - does it do the same thing? try the app instead of a browser. Try turning the base station off and back on, too.

Re: Arlo camera

Tigermanning — Sat, 23 Jul 2016 15:41:24 GMT

Thank you. The final step is what worked.