topic Re: Supported browsers and versions in Features

Supported browsers and versions

ArloNewbie — Mon, 26 Sep 2016 22:37:42 GMT

What browsers are supported and what is the minimum version I can use to view my arlo cameras?

Re: Supported browsers and versions

ArloTeam — Sat, 03 Jan 2015 16:49:52 GMT

Hello ArloNewbie,

When using a PC to view your Arlo cameras be sure to check the list of supported Internet web browsers below. The following browsers are qualified to work with the Arlo web application:

• Internet Explorer 10 or above
• Firefox 3.5 or above
• Safari 3 or above (Except on Windows and Linux)
• Chrome

This list may be expanded as we implement updates to the Arlo Smart Home Security system.

Thank you for your interest in Arlo!

Arlo Team

Re: Supported browsers and versions

Obiwantoby — Sat, 10 Jan 2015 03:50:32 GMT

Among other things, you guys should use HTML5 video tags rather than requiring flash.

Thanks.

Re: Supported browsers and versions

ant — Thu, 26 Feb 2015 08:00:11 GMT

I cannot seem to get videos feeds in SeaMonkey v2.32.1 in my very old, updated Windows XP Pro SP3 machine. How come no Internet Explorer v8.0 and v9.0? 😞

Re: Supported browsers and versions

ant — Thu, 26 Feb 2015 17:26:18 GMT

I noticed Linux/Debian's Iceweasel v36 (their version of Firefox) and SeaMonkey v2.32.1 (same Gecko engine as Firefox's) web browsers also can't get video feeds. Also, Mac OS X 10.8.5's SeaMonkey v2.32.1 worked fine. And yes, they all have the (lat/new)est Flash player plugins installed. 😞

Re: Supported browsers and versions

ant — Thu, 26 Feb 2015 21:07:46 GMT

I just tried brand new Firefox v36.0 and SeaMonkey v2.32.1 web browsers and their Flash v16 installations in a clean, updated Windows XP Pro SP3 VM to test. Same results, but new Chrome installation worked fine. What's up? Does Netgear Arlo's video feeds (live and recorded) not work in Windows XP Pro SP3 and Linux/Debian even if the web browsers are supported?

Re: Supported browsers and versions

TomMac — Thu, 26 Feb 2015 21:40:48 GMT

ant wrote:
Isnip... Does Netgear Arlo's video feeds (live and recorded) not work in Windows XP Pro SP3 and Linux/Debian even if the web browsers are supported?

guess not... as you tested it. 🙂

Re: Supported browsers and versions

ant — Thu, 26 Feb 2015 22:23:51 GMT

TomMac wrote:
ant wrote:
Isnip... Does Netgear Arlo's video feeds (live and recorded) not work in Windows XP Pro SP3 and Linux/Debian even if the web browsers are supported?
guess not... as you tested it. 🙂

The web site shouldn't rely on OSes. Web browsers, OK. 😞

Re: Supported browsers and versions

bobcat53 — Sat, 05 Sep 2015 15:14:45 GMT

What's the best Android web browser to use? I upgraded from a galaxy S3 to S5 and now I cannot login to my arlo account login.

Re: Supported browsers and versions

jguerdat — Sat, 05 Sep 2015 19:44:44 GMT

I've used Chrome on all my Android devices running at least 4.4 KitKat with no problems. However, I have to log out and back in to get everything to work or it stalls. Not sure why, just that it does.

Re: Supported browsers and versions

TomMac — Sun, 06 Sep 2015 13:31:43 GMT

Firefox is working for me... logs in fine every time