topic Re: Selectively turn off camera specific PUSH notification in Features

Selectively turn off camera specific PUSH notification

chamaway — Mon, 26 Sep 2016 22:44:18 GMT

Hello group...

Love my Arlo system... have five cameras now and works great...

Only ONE real annoyance... I have found where I can turn off email notification by camera (rules) but cannot figure out where to turn off App Push Notifcation by camera... for example, I want to be notified by a push on the app when one of the cameras detects motion, but it sends me when any of the cameras do that are set to record on motion...

So when someone walks up the drive I get TWO alerts... really want ONE alert but both cameras to record...

Any ideas??? Thanks!!!

Re: Selectively turn off camera specific PUSH notification

TomMac — Fri, 06 Feb 2015 19:48:31 GMT

You can either turn on the Push notifications ( IOS; setting, notify, arlo app ) or off in the App...

Don't believe you can singlely turn off the Push for One camera as it's a sytem on or off.

( may be wrong, but don't see it in the ipad )

Re: Selectively turn off camera specific PUSH notification

chamaway — Fri, 06 Feb 2015 20:02:51 GMT

Seems like a lack of functionality... if you can selectively turn off emails your should be allowed to selectively turn off push notifcations???

Re: Selectively turn off camera specific PUSH notification

socal92201 — Sun, 22 Feb 2015 03:17:41 GMT

I have the same issue and wish there was a fix.

Re: Selectively turn off camera specific PUSH notification

pr7 — Fri, 06 Mar 2015 03:46:05 GMT

Agree completely. Hopefully they'll put a mod out for that in an upcoming revision.

Re: Selectively turn off camera specific PUSH notification

Sshereec — Fri, 17 Apr 2015 13:48:10 GMT

Agree, we would like to only be notified by push notification for one camera and let the other three record without a notification.

Re: Selectively turn off camera specific PUSH notification

chamaway — Mon, 20 Apr 2015 20:27:30 GMT

Arlo... how do we add this to the concern front???

Seems like what should be an easy fix... just allow us to have record without alert...

Help... thanks!

Re: Selectively turn off camera specific PUSH notification

Dany37 — Sat, 25 Jul 2015 12:25:33 GMT

I'd like to have the solution, too !!!!

Re: Selectively turn off camera specific PUSH notification

TomMac — Sat, 25 Jul 2015 14:10:41 GMT

check and see if its a listed want and if so add kudos...

https://community.netgear.com/t5/Arlo-Idea-Exchange/idb-p/arlo-idea-exchange

if not there, then add as request, more likely to come to fruition with more requests/kudos

Re: Selectively turn off camera specific PUSH notification

Showguy — Sat, 25 Jul 2015 20:49:04 GMT

There is a funky work around for your issue if you don't mind getting a text message instead of an alert.

1- turn push alerts off.

2- go to the camera you want to receive an alert and follow the instructions below.

To receive text message notifications instead of email notifications, you must convert a phone number into an email address. This is useful if you use a feature phone (as opposed to a smartphone) because feature phones are usually capable of sending and receiving text messages.

Before you convert a phone number into an email address, you need the email-to-text message format for your mobile phone service provider. Refer to the following list of email-to-text message formats by provider:

Alltel. cellnumber@message.alltel.com
AT&T. cellnumber@txt.att.net
Cingular. cellnumber@cingularme.com
Metro PCS. cellnumber@MyMetroPcs.com
Nextel. cellnumber@messaging.nextel.com
Powertel. cellnumber@ptel.net
Sprint. cellnumber@messaging.sprintpcs.com
SunCom. cellnumber@tms.suncom.com
T-Mobile. cellnumber@tmomail.net
US Cellular. cellnumber@email.uscc.net
Verizon. cellnumber@vtext.com
Virgin Mobile. cellnumber@vmobl.com

Check with your mobile phone service provider to confirm the format.

To receive text message notifications from your Arlo camera, complete the following steps:

Re: Selectively turn off camera specific PUSH notification

Don12 — Tue, 01 Sep 2015 22:18:31 GMT

I agree. Nothing more irritating than family of 5 home and moving about. Constant alarm of motion detected. Ding ding ding ding. Needs to be functional before best buy return period or I WILL return it

Re: Selectively turn off camera specific PUSH notification

Ghepburn — Wed, 23 Sep 2015 14:22:43 GMT

Someone within Netgear must be remunerated to look after these aspects of the product. I myself realized that I needed such a function before I even bought the product and that is how I ended on this blog. Sad to find out that the function is lacking, that the programmers were not astute enough to think about it in the first place, and, above all, that they are not bothering to rectify ……. On a high note it is to comforting to understand that there is always a “gap in the market”…..

Re: Selectively turn off camera specific PUSH notification

mkrieger — Sun, 27 Sep 2015 15:36:44 GMT

I agree - not being able to turn off push notification per camera is a real annoyance. It seems that it would be a very simple fix - just have an option to send push notifications in rules like there is for email.

Netgear/Arlo team - is this feature planned any time soon?

Re: Selectively turn off camera specific PUSH notification

JamesC — Mon, 28 Sep 2015 16:26:40 GMT

mkrieger,

Welcome to the community! I don't have any information on the release of more push notification customization options. I encourage you to visit the Arlo Idea Exchange and kudo existing or post there requesting this feature.

Regards,

JamesC

Re: Selectively turn off camera specific PUSH notification

jtarlo23 — Fri, 09 Dec 2016 02:55:56 GMT

Hi,

Try logging into arlo.netgear.com on your computer. Select Mode--> Armed--> pick a camera--> Edit--> uncheck push notification. You select which camera to turn off the push notification.

It worked for me, I was able to selectively turn off my cameras; especially ones I have in the living room which are high traffic areas.

best of luck!

Re: Selectively turn off camera specific PUSH notification

amitchell — Sat, 01 Apr 2017 14:03:08 GMT

this works!! thank you 🙂

Re: Selectively turn off camera specific PUSH notification

amitchell — Sat, 01 Apr 2017 15:25:51 GMT

actually didn't work completely - set to do Nothing and it still sends alerts - Save is not enabled when i try to deselect all options

apprecite the tip and hope Netgear fixes this soon

Re: Selectively turn off camera specific PUSH notification

Baypilot — Tue, 29 Aug 2017 14:52:42 GMT

This is a standard feature on other security and video surveillance systems, zone ignore, I live on a busy alley, I don't need an alert every time someone walks by, but I do want the the recordings

Re: Selectively turn off camera specific PUSH notification

sdyarnell — Thu, 25 Jan 2018 17:51:34 GMT

Re-igniting this thread. My dog is tripping up multiple of my cameras very frequently, and I do not want those notificaitons. I only want the recordings to occur.

I have messed with the motion sensing sensitivity for both cameras, and I still get a lot of notifications even at 10%. I am worried going too low may cause it to barely record at all.

I need control of these notificaitons.

Re: Selectively turn off camera specific PUSH notification

sdyarnell — Thu, 25 Jan 2018 17:53:52 GMT

After actually looking in the app, I can apparently control this.

I have a different rule for each of my cameras. I just disabled push notificaitons for the rule.

Hope this helps someone, as I found this thread on google before finding anything that helps.