topic Re: Windows Phone Support in Features

Windows Phone Support

wcoyne — Mon, 26 Sep 2016 22:42:14 GMT

When will a windows Phone App be available?

Re: Windows Phone Support

laurenc — Thu, 15 Jan 2015 20:02:09 GMT

We have the Windows phone on our roadmap and hope to have it available soon. There is no ETA at this moment, but you can always check http://arlo.com and the Community for any updates. Be sure to kudo the current idea posted in the Idea Exchange! Arlo App for Windows Smart Phones

Lauren - Arlo Team

Re: Windows Phone Support

deanRR — Sat, 04 Apr 2015 14:57:39 GMT

i cannot use my windows phone to monitor my cameras .... there is not a flash player that works ... there is no windows phone application. please if I am wrong, help me out.

you have to be kidding me .

this is a huge oversight. I run a technology company. love my Windows phone.

this is what happens when a hardware company has to do software.

DeanRR

Re: Windows Phone Support

TomMac — Sat, 04 Apr 2015 15:28:50 GMT

deanRR wrote:
i cannot use my windows phone to monitor my cameras .... there is not a flash player that works ... there is no windows phone application. please if I am wrong, help me out.

you have to be kidding me .

No windows phone app yet....

But rather than complain, put a request in at https://community.netgear.com/t5/Arlo-Idea-Exchange/idb-p/arlo-idea-exchange

if there already, then give kudos. More kudos, more chance of it coming to fruition

Re: Windows Phone Support

AndrewG — Fri, 24 Apr 2015 12:53:45 GMT

This really looks like a great product, but without Windows phone support it's only a half solution for me.

Another feature that would be great is to be able to select which cloud storage provider to save to. i.e OneDrive, Dropbrox, GoogleDrive etc.

Re: Windows Phone Support

mikes2nd — Tue, 14 Jul 2015 15:52:42 GMT

Yep I am waiting for the windows phone/Windows 10 app.

Glad to see these guys are aware of apps for this new thing called "windows 10" and are on the job 🙂

Re: Windows Phone Support

GUdsFortapelse — Fri, 31 Jul 2015 19:03:24 GMT

any closer to reaching an ETA on deployment of a Windows 10 app? Starting to lose hope over here...

Re: Windows Phone Support

janciownik — Sat, 08 Aug 2015 07:26:18 GMT

Hello everyone...

In my opinion, it's a joke... big great company, great product, and no windows phone support ?? I think that the board are really idiots...

Re: Windows Phone Support

KristynM — Mon, 10 Aug 2015 17:26:52 GMT

janicownik,

We understand your frustration. The development are working hard on improving and enhancing features of our Arlo system. There is a current thread in our Arlo Idea Exchange forum regarding an Arlo App for their Windows phone. I suggest for you to leave a comment or Kudos the post.

Re: Windows Phone Support

asgardmike — Sat, 26 Sep 2015 12:29:42 GMT

Not having a Windows phone app yet certainly isn't very impressive,given the time Netgear has had to come up with it -- a shame given that the rest of the Arlo setup is so very good. I can only get e-mail notifications right now, and they're not reliable; they suddenly stopped for a couple of days last week, though they've started again since. I'm prepared to wait for the Windows app, but not forever. I haven't yet bought the extra cameras I would have otherwise, because I might even have to get in another system entirely, even if it's less good. I'm sure others feel the same. So why lose business over something so minor?

Re: Windows Phone Support

JamesC — Mon, 28 Sep 2015 16:21:02 GMT

asgardmike,

Welcome to the community! I encourage you to visit the Arlo Idea Exchange and post/kudo the existing threads concerning Windows app support. While I do not have any information on when/if a Windows app will be made available, supporting the idea will help facilitate the addition of a Windows app.

Regards,

JamesC

Re: Windows Phone Support

lws — Wed, 04 Nov 2015 23:07:26 GMT

I understand you do not have a windows phone app for arlo, but why do you force windows phone users to a app page? Why can't I use a browser from mu phone to view my home security?

Re: Windows Phone Support

jguerdat — Wed, 04 Nov 2015 23:49:29 GMT

You can. You just have to tell the browser to use the desktop version of the site. I'm not familiar with Windows phones so I don't know about the default browser but Chrome has a setting in the menu for this and Firefox can have an add-on that always sends the desktop identifier.

Re: Windows Phone Support

AndrewG — Fri, 06 Nov 2015 06:18:08 GMT

I think that is because MS changed the user agent string for the windows phone browser to the same as the iphone. As a result when you go the website on you phone, the website redirects you to the Apple app store to install the App.

Re: Windows Phone Support

feloidea — Fri, 06 Nov 2015 20:49:08 GMT

Im minimum it should be possible to enter the website same as desktop. But becsuse of the useMobile-page it is not possible to login. Can you please mention an url to login to Desktop-Version without going trough the useMoble-page THANKS!

Re: Windows Phone Support

jguerdat — Fri, 06 Nov 2015 21:12:43 GMT

Again, set the browser to request the desktop version. That varies according to browser but would be a menu item for the browser. You might try Firefox or Chrome since I know those work.

Re: Windows Phone Support

wintercoder — Wed, 25 Nov 2015 14:37:43 GMT

Good morning.

We have the need for 75+ of the Arlo devices for roughly 35 of our locations... for the purpose of ad-hoc security monitoring and special events. Our corporate standard is Windows Phone 8.1/10.0 (over 1500 lines of service with our provider.)

I will post a request on the other suggested board... but I do have to emphasize that there are audiences out there that without a Windows Phone native app, the purchase will never happen.

Re: Windows Phone Support

Lisalef — Sun, 05 Jun 2016 03:21:40 GMT

Abd nwo we can't even use the Browser seriously I am about to return this and I just bought it fo over 5 bills serious a 500 dollar system that we can't access with a windows phone!!!!!!

AndrewG wrote:
This really looks like a great product, but without Windows phone support it's only a half solution for me.

Another feature that would be great is to be able to select which cloud storage provider to save to. i.e OneDrive, Dropbrox, GoogleDrive etc.

Re: Windows Phone Support

jguerdat — Sun, 05 Jun 2016 13:32:34 GMT

Lisalef wrote:
Abd nwo we can't even use the Browser seriously I am about to return this and I just bought it fo over 5 bills serious a 500 dollar system that we can't access with a windows phone!!!!!!

http://www.pcworld.com/article/3035100/phones/android-leads-and-windows-phone-fades-in-gartners-smartphone-sales-report.html

Re: Windows Phone Support

JamesC — Mon, 06 Jun 2016 18:54:32 GMT

Lisalef,

While there is not currently a mobile app supported for Windows, you should be able to access some functionality from the web browser on your phone. What issue are you having accessing the browser from your mobile device?

JamesC