topic Re: Unable to resolve host - android app in Features

Unable to resolve host - android app

abc123 — Mon, 26 Sep 2016 22:52:43 GMT

When I try to log in on my android app, i get thw following error message: "unable to resolve host "arlo.netgear.com": No address associated with hostname." Any idea what's going on?

Re: Unable to resolve host - android app

jguerdat — Sun, 31 May 2015 12:33:21 GMT

On WiFi or cell service? If the former, it sounds like the router has a DNS issue. You could try uninstalling and reinstalling the app as a first step...

Re: Unable to resolve host - android app

abc123 — Mon, 08 Jun 2015 12:43:29 GMT

Tried the app reinstall route and it still happened. I was on my mobile -- it connects both to the cell network and to my Wifi, so not sure which I was using. I think it was connected to the Wifi primarily, so I suspect it is a Wifi-related problem. Thanks!

Re: Unable to resolve host - android app

stacy7 — Wed, 19 Aug 2015 19:10:22 GMT

Hi i hav the same issue bt i tried reinstalling the app and it didnt work. Any ideas of what may be the peoblem? Thnks much

Re: Unable to resolve host - android app

jguerdat — Thu, 20 Aug 2015 15:33:59 GMT

On WiFi or cell? Try both to be sure.

Re: Unable to resolve host - android app

Mongillo — Thu, 15 Oct 2015 21:29:39 GMT

I'm having the same issues. I tried uninstall and reinstall on both. Hasn't helped

Re: Unable to resolve host - android app

mikeavs — Thu, 15 Oct 2015 21:38:20 GMT

Tried on laptop, same thing! comes back saying "server not found". It can't even load the page

Re: Unable to resolve host - android app

Joryandsam — Thu, 15 Oct 2015 22:02:29 GMT

I cannot log on to the website or my app it says no address associated with host. I have Uninstaled and reinstalled the app and still nothing. When I have motion caught on the camera I get an alert but cannot pull up anything.

Re: Unable to resolve host - android app

HappyMaddy — Thu, 15 Oct 2015 22:24:22 GMT

I am getting the same error message. I can't get home right now to try and login there, would like the app on my cell to work especially when I get a motion alert. Request assistance.

Re: Unable to resolve host - android app

JamesC — Thu, 15 Oct 2015 22:42:42 GMT

We are investigating this issue immediately. Thank you for posting.

JamesC

Re: Unable to resolve host - android app

jguerdat — Thu, 15 Oct 2015 23:05:28 GMT

Hmmm. I haven't had any problems so far. ISP DNS issues?

Re: Unable to resolve host - android app

mikeavs — Fri, 16 Oct 2015 00:47:58 GMT

it seems to be fixed as of 7PM EST

Re: Unable to resolve host - android app

jguerdat — Fri, 16 Oct 2015 00:52:57 GMT

What ISP(s) were all of you using?

Re: Unable to resolve host - android app

mikeavs — Fri, 16 Oct 2015 00:55:01 GMT

I am in Ontario, Canada - ISP start communications