topic Re: Schedule mode does not work within geofencing under home in Features

Schedule mode does not work within geofencing under home

joeybenz — Tue, 27 Sep 2016 17:11:36 GMT

Schedule mode does not work within geofencing under home. It does arm when scheduled but doesn't disarm when schedule has ended.

Re: Schedule mode does not work within geofencing under home

JamesC — Wed, 31 Aug 2016 22:28:57 GMT

joeybenz,

Consider refreshing your enabled devices within Geofencing settings. Disable all listed devices, save and then enable the devices again.

Also be sure the app stays logged in, is running and location is enabled on your devices. If the app is logged off/not running Geofencing will not work.

Geofencing is still a Beta feature at this time and the engineering team is working hard to improve it. We appreciate any and all feedback related to this feature.

JamesC

Re: Schedule mode does not work within geofencing under home

joeybenz — Thu, 01 Sep 2016 11:12:41 GMT

I did as suggested. Still a problem,

Re: Schedule mode does not work within geofencing under home

JamesC — Tue, 06 Sep 2016 16:42:14 GMT

joeybenz,

Please contact the Arlo Support Team to further investigate this issue and to verify all Geofencing settings are correct. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC