topic Re: Where is "My Devices" within Android App? in Features

Where is "My Devices" within Android App?

Liem — Sun, 25 Sep 2016 20:48:33 GMT

When you are on Android app, under Settings, do you see My Devices there?

I need to figure out how to see the Battery level (percentage) when using Android App.

I do see this info from a laptop, but not on my phone or tablet.

BTW: I had OEM Battery (Panasonic CR123A) that came with Arlo, after 10 days of experiment with heavy usage, battery went down to 62% and only 2.98 volt left. I just installed 4 fully charged EdisonBright RCR123A, battery level is now 100%. Will see in a few days if those batteries are good or not.

Re: Where is "My Devices" within Android App?

lifebeginsafter — Sun, 25 Sep 2016 21:02:22 GMT

once app comes on, go to upper right corner, click on 3 dots that are verticle, settings, my devices, click on camera name, then you should see percentage of battery usage. It this way on my phone.

Re: Where is "My Devices" within Android App?

Liem — Sun, 25 Sep 2016 21:16:48 GMT

lifebeginsafter wrote:
once app comes on, go to upper right corner, click on 3 dots that are verticle, settings, my devices, click on camera name, then you should see percentage of battery usage. It this way on my phone.

Hmmmm, it's not there.

Re: Where is "My Devices" within Android App?

jguerdat — Mon, 26 Sep 2016 10:55:39 GMT

That's not the standard view. You're either using a very old app (current version is 2.1.3) or maybe you haven't completed the account setup yet - I note the Confirm Email notification for Profile.

Re: Where is "My Devices" within Android App?

Liem — Mon, 26 Sep 2016 12:11:54 GMT

jguerdat wrote:
That's not the standard view. You're either using a very old app (current version is 2.1.3) or maybe you haven't completed the account setup yet - I note the Confirm Email notification for Profile.

I did the Email verification, also uninstalled and reinstalled Arlo app a few times, same result.

My Arlo App version is 2.1.3_14043 Release date 8/15/16.

This is also happenning on my Google Nexus tablet.

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Thinking about this, I figured out only the PRIMARY account is able to see "My Devices" under Settings. All of the other "Friend" users do not have this feature.

Re: Where is "My Devices" within Android App?

jguerdat — Mon, 26 Sep 2016 22:27:52 GMT

Yup. Glad you figgered it out!