topic Re: Iphone update in Features

Iphone update

jakwhite — Mon, 26 Sep 2016 23:12:08 GMT

Iphone (4) required an update on the 19th of Oct. Now it won't let me go to the site. I have turned phone on and off, uninstalled and reinstalled the app. The app is on my home page, but when I press it it just flashes ARLO then returns to home page. Any ideas?

Re: Iphone update

Gundy — Thu, 22 Oct 2015 17:44:05 GMT

I did the same update in my iPhone 4 and now Arlo won't run in it at all. They need to address this and fast!

Re: Iphone update

JamesC — Thu, 22 Oct 2015 17:47:09 GMT

We are aware that a small number of users are experiencing an issue with the most recent update to the Arlo app on iOS. We are currently investigating the cause of this issue and will provide a resolution as soon as possible. Your patience is appreciated.

JamesC

Re: Iphone update

fire-security — Wed, 28 Oct 2015 06:10:08 GMT

did you even investigate the problem lol

I got the same problem with my ipod =(

And well my windows phone does not even have a app =(

come on guys don't kill your product. Investigate faster. Grow it!

Re: Iphone update

JamesC — Thu, 29 Oct 2015 23:43:34 GMT

fire-security,

We are working on a new release for the iOS version of the Arlo app. I don't have any information on when it will be released at this time. Please keep an eye on the app store for this release.

JamesC

Re: Iphone update

TomMac — Fri, 30 Oct 2015 12:13:15 GMT

Still wondering why, as mentioned it seems to be more iphone ( tho prob more use the phone over pad ).

But there's also a newer IOS out since the 26th.( seen ios had a few bugs as normal )

Myself, running the IOS 9.1 with ipad v3, no problems