topic Re: using 'select' in the iphone app. in Features

using 'select' in the iphone app.

Sveny — Mon, 26 Sep 2016 23:17:25 GMT

when I touch 'select' in the top right of the library, I cannot do anything. I try to select single records to delete then, but non ever become 'slected' what am I doing wrong?

Thank you!

Re: using 'select' in the iphone app.

JamesC — Tue, 22 Dec 2015 16:50:34 GMT

Sveny,

After touching "select" you should have the option to "select all" or select individual records. A green check mark will appear on any clip you have selected. If this is not the behavior you see, consider reinstalling the Arlo app. Let me know if you are still experiencing issues!

JamesC

Re: using 'select' in the iphone app.

Sveny — Fri, 01 Jan 2016 10:07:23 GMT

Hi James

No still does not work. Strangely on the ipad it does. It must be something with the smaller iphone 6 screen. Thank you for answering!

Sveny

Re: using 'select' in the iphone app.

Sveny — Fri, 01 Jan 2016 10:09:05 GMT

Hi James. No still does not work. Strangely on the ipad it does. It must be something with the smaller iphone 6 screen.

Thank you for answering and happy new year.

Sveny

Re: using 'select' in the iphone app.

JamesC — Wed, 06 Jan 2016 17:59:50 GMT

Sveny,

Could you post the ipad model and os version along with the phone model and os version? A screenshot of the issue could also prove helpful.

Thank you!

JamesC