topic Newest Arlo App version for iOS not supported on ipod, Supervisor will not return my call in Features

Newest Arlo App version for iOS not supported on ipod, Supervisor will not return my call

sadipoduser — Mon, 26 Sep 2016 23:15:22 GMT

I have tried to contact support, they say they are working on it, but it still doesn't work and I have called and called and can't get a reply back from the supervisor. I can't recommend this product. If you have the same problem I would suggest returning and finding an alternative solution

Re: Newest Arlo App version for iOS not supported on ipod, Supervisor will not return my call

JamesC — Mon, 07 Dec 2015 16:32:09 GMT

sadipoduser,

Have you tried uninstalling the app and installing again from the app market?

JamesC

Re: Newest Arlo App version for iOS not supported on ipod, Supervisor will not return my call

sadipoduser — Fri, 19 Feb 2016 02:39:26 GMT

Of course. I have also tried to install earleir version saved form an ipod backup with no luck. It has now been 4 months and I am frustrated with the lack of support and assistance.

Re: Newest Arlo App version for iOS not supported on ipod, Supervisor will not return my call

JamesC — Wed, 24 Feb 2016 23:03:36 GMT

sadipoduser,

I have reviewed your case and consulted with the Arlo team. Unfortunately, the ipod model you are using does not support the iOS version needed to run the Arlo app.

Thank you,

JamesC