topic Re: Arlo app recent update (android) battery level & alerts removed. in Features

Arlo app recent update (android) battery level & alerts removed.

Vaz — Mon, 26 Sep 2016 23:21:26 GMT

To Arlo/Netgear

Not a happy customer.

On the current Android update you have removed the ability to view the battery level and also managed to remove the alert for low battery in the settings. Why on earth would you do that?

How will I know when the battery level is low if it's not shown on the camera preview or not sending low battery level alerts?

You know this will cause security issues in the future and the thought of not being aware as to whether your camera is functional or not is a major concern. It is a battery operated camera for god sake!!!! please put it back!!

When you've finally come to your senses I'd like to know when you are going to rectify this problem and bring those necessary features back into play!!

"You should be going forward with this app not backwards".

To get rid of the battery level on a battery reliant camera is unforgivable.

Courtney

Re: Arlo app recent update (android) battery level & alerts removed.

ScottB — Tue, 29 Dec 2015 15:05:25 GMT

Agree this MUST come back.

Re: Arlo app recent update (android) battery level & alerts removed.

TomMac — Tue, 29 Dec 2015 15:53:26 GMT

Netgear is already aware of this and stated it will be fixed ( battery indicator )

Re: Arlo app recent update (android) battery level & alerts removed.

Vaz — Tue, 29 Dec 2015 16:11:04 GMT

Let's hope so, I'll believe it when I see it!!

I assume they will also reinstate the low battery alert from the last version, essential to the operation of a battery operated camera.

Re: Arlo app recent update (android) battery level & alerts removed.

TomMac — Tue, 29 Dec 2015 17:45:45 GMT

Vaz wrote:

I assume they will also reinstate the low battery alert from the last version, essential to the operation of a battery operated camera.

Unknown as it's not in IOS or PC ( that I see yet ) it may now just be automatic and not an option

Re: Arlo app recent update (android) battery level & alerts removed.

Rugdoctor2021 — Wed, 30 Dec 2015 03:23:47 GMT

How long will it take to update this issue to help us out?

Re: Arlo app recent update (android) battery level & alerts removed.

mboucino12 — Wed, 30 Dec 2015 05:03:24 GMT

if its not back on the app soon i'm returning the whole system and going wiered....trying to guess how much battery one has left leaves me open to unwanted acctivies to happen and i'll have no way of viewing it...

Re: Arlo app recent update (android) battery level & alerts removed.

JamesC — Wed, 30 Dec 2015 18:31:11 GMT

The battery indicator is still available on the web ui. We are aware of the missing battery indicator on the mobile app. We are working on a fix that will be provided in the next release which will be available in the very near future.

JamesC

Re: Arlo app recent update (android) battery level & alerts removed.

Vaz — Wed, 30 Dec 2015 19:09:12 GMT

I am aware of the web version, unfortunately I can't carry around a PC in my pocket! But thanks for letting me know all the same. I look forward to the next update to fix it.

Re: Arlo app recent update (android) battery level & alerts removed.

propools — Wed, 13 Jan 2016 22:43:28 GMT

Are they bringing back the alert on your phone when the camera is activated by motion?

Re: Arlo app recent update (android) battery level & alerts removed.

Traciyoshi — Wed, 13 Jan 2016 22:54:21 GMT

I have alerts on my phone when camera is activated.

Re: Arlo app recent update (android) battery level & alerts removed.

jguerdat — Thu, 14 Jan 2016 15:23:40 GMT

propools wrote:
Are they bringing back the alert on your phone when the camera is activated by motion?

This usually means notifications are off. Edit your modes (not schedule) to check and set them.