topic Re: All cameras are not showing under rules in Features

All cameras are not showing under rules

Sue — Fri, 07 Oct 2016 18:04:33 GMT

I have 5 cameras which all show when I click cameras. When I click rules, only 4 cameras show. Why won't it show all 5 cameras?

Re: All cameras are not showing under rules

jguerdat — Wed, 17 Jun 2015 17:41:56 GMT

Not sure if this is the problem but are they all set up in Modes, right above Rules?

Re: All cameras are not showing under rules

RX — Wed, 17 Jun 2015 19:14:29 GMT

@Sue:

Are you using an Android device? iOS device? PC or MAC?

If ever you are using a PC or MAC, have you tried accessing http://arlo.netgear.com/ using a different browser like Safari or Firefox then check if all 5 cameras are shown in the Rules section?

Betreff: All cameras are not showing under rules

manu — Wed, 24 Jun 2015 20:41:58 GMT

I do have the same problem: 3 cameras are listed under "cameras" but only 2 cameras are listed under "rules" and therefore, setting up a rule for the not listed camera is not possible. Can't be.

It's the same result wether I use PC, Macbook, iphone or whatever device or browser.

Any ideas?

That you for your assistance.

Betreff: All cameras are not showing under rules

DaneA — Wed, 24 Jun 2015 22:06:00 GMT

Hi manu,

I suggest that you bring all of your cameras to the room where the Base Station is deployed then try to perform a factory reset on your Base Station then re-sync all cameras and check if all of your cameras will show up.

Push the Reset button (on the back of the base station) and the Sync button (on the side of the base station) for about 10 seconds or until all the LED lights on the base station blink amber. This procedure returns the base station to its factory settings. After doing a factory reset on the base station, rerun the setup procedure. The factory reset removes the base station from the account.

To re-sync your cameras, click here.

Please let me know if this helps.

I look forward to hearing from you!

Thanks,

DaneA

Arlo Team

Betreff: All cameras are not showing under rules

LeevanRees — Mon, 27 Jul 2015 10:47:30 GMT

I have three cameras under the camera list and visable in the camera section but under rules only two show how do I get the third camera to show under the rules as this camera is not being included in the schedule

Betreff: All cameras are not showing under rules

DaneA — Mon, 27 Jul 2015 16:55:09 GMT

Hi LeevanRees,

What device are you using to access your Arlo account? Are you using an Android device? iOS device?

If ever you are using a PC or MAC, try to access your Arlo account using a different browser like Safari or Chrome then check if all cameras are shown in the Rules section?

I will be looking forward to your response.

Regards,

DaneA

Netgear Community Team

Re: All cameras are not showing under rules

joyce77 — Sat, 01 Aug 2015 07:53:07 GMT

I have tried five times to not get Arlo messages on my email with no results. Can someone help?

Re: All cameras are not showing under rules

jguerdat — Mon, 03 Aug 2015 17:19:00 GMT

If I recall correctly, you need to be sure to click Save twice for that to take effect, once for the change to the email addresses and another to save the rule. Be sure to do both.

Re: All cameras are not showing under rules

JamesC — Mon, 03 Aug 2015 17:33:58 GMT

joyce77,

In order to not receive e-mail notifications you must go to "settings" and then to "rules" under base station. From there each camera will have a rule set for recording. Select each rule you do not want to see notifications for and either delete the e-mail or de-select the e-mail and make sure there is not a green check mark next to it. Make sure you click "save" after doing this for each camera/rule for which you do not want to see notifications. Let me know if this helps!

Regards,

JamesC

Betreff: All cameras are not showing under rules

gtinkle — Sun, 08 Nov 2015 11:38:47 GMT

Why all cameras, and not only the camera not showing in rules?